What Data We Collect and Why
When you open an account, we collect the information needed to run it: your registered name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay deposits and withdrawals. Transaction records are kept to process payments accurately and to meet the record-keeping obligations
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that apply in eligible regions under local law. We also log device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. We do not sell your personal data to third parties. Data shared with
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payment processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Retention periods follow the requirements of applicable local law; when data is no longer needed for those purposes, we delete or anonymise it. Access to your stored data
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is restricted to staff with a direct operational need. If you are in Jakarta, Surabaya, or anywhere else in Indonesia, the same data rules apply to your account. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.