Reference

What You Agree To When You Use kudaapi69

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the lobby — from slots to live tables.

Account Holder ResponsibilityDANA · OVO · GoPay TransactionsEligible Regions OnlyAccount Security RulesPolicy Updates Apply Immediately
kudaapi69 What You Agree To When You Use kudaapi69
ACCOUNT PROTECTION

How We Handle Your Data and Account Security

Your account data is stored with encryption in transit and at rest. We collect only what is needed to operate your account — registration details, transaction history, and session logs. We do not sell your personal data to third parties. Cookie data is used to keep your session active and to remember your preferred payment method between visits, whether that is DANA, OVO, or GoPay.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable policy. You may request a summary of your stored data via support.

Cookie Use

Session cookies keep you logged in and remember your wallet preference. You can clear cookies via your browser settings, though this will reset your saved payment selection.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Change Requests

To update your registered name, mobile number, or linked wallet details, submit a request through the Account Help Centre with supporting verification.

CONTACT CHANNELS

Reach Us About Any Terms Query

If any part of these terms is unclear, or if you need to request a change to your account details, our support team handles policy questions alongside general account help. For wallet-related disputes — including DANA, OVO, or GoPay transaction discrepancies — include your transaction reference when you write in so we can resolve it without back-and-forth.

Live Chat Open the chat widget from any page in the lobby. Available around the clock for account and terms questions, including wallet transaction queries.
Email Support Send detailed terms or account queries to our support address. Attach your transaction ID for wallet issues so we can respond with a specific answer.
Account Help Centre The help section inside your account covers common terms questions, account verification steps, and how to submit a formal policy change request.

Common Questions About These Terms

These answers cover the questions we hear most often about account rules, wallet transactions, and your rights under these terms. If your question is not here, live chat is the fastest way to get a direct answer.

We update these terms when our policies change. The revised version is posted to this page immediately. Continuing to use your account after the update date means you accept the new terms.

Close your account before the update takes effect and contact support to arrange withdrawal of any remaining balance. We will process the request in line with our standard withdrawal verification steps.

Access depends on local law and is available where local regulations permit. Players in Jakarta and Surabaya should confirm that their use is lawful before registering or making a deposit.

Contact support with your wallet transaction ID. We match the reference against our payment records and resolve confirmed discrepancies. Keep your wallet receipt until the credit is confirmed on your account.

Submit a data request through the Account Help Centre or via email support. Include your registered account details so we can verify your identity before releasing any stored information.

You are responsible for confirming that accessing and using kudaapi69 is lawful in your location. We do not accept accounts from regions where this type of service is prohibited under local law.